Grace, aged between 36 and 60, walked into our training with an unspoken worry lingering on her lips: “What do I even say when someone is hurting deeply?” That internal hesitation often turned into silence—a pause that neither comforted nor connected.
Before the training, Grace hesitated. Her concerns echoed familiar questions:
- Would I say the wrong thing?
- Is it even my place to speak up?
Those doubts created distance—silence instead of support, leaving both Grace and those in crisis feeling unseen.
Everything changed during our simulation sessions—safe, immersive, emotionally rich exercises. In the midst of a role-play, Grace paused and reflected:
Before this training, I didn’t know what to say to someone in crisis. Now, I know how to
Grace
listen with my eyes, ears, and heart.
That moment was everything. Suddenly, support wasn’t about perfect words—it was about presence. Unity of attention, empathy, and heartfelt listening. Her confidence during each session blossomed visibly.
By the end of the training, Grace emerged with not just new skills but a renewed sense of purpose. She made a promise—to herself, and to her community—that she would be there for women in distress. Grace transformed into a beacon of empathy, listening not just with her mind, but with her whole being.
